Rachel was outstanding and made the process so seamless and easy for my clients. Her team showed up on time and cleaned up after themselves, which isn't always the case with roofing companies. As a Realtor, I am always a little nervous when I make a referral to my clients for work and they exceeded all expectations!!! We were really happy and I will definitely be referring them to my clients in the future as well as using Rachel and Performance Roofing anytime I need work personally!
Definitely 5 stars for Performance Roofing. I had Facia damage from past rainstorms and substandard materials used by the builder. Jordan, from Performance Roofing, explained all my available options, cost and time frames. Once the repairs started (sooner than I initially hoped) Jordan kept me advised of all aspects of the project from beginning to end. Great customer service!!! The crews they use, from carpenters to gutter installation, are friendly, professional and hard working. Let me add a footnote….. I contacted 5 roofing companies and got everything from “We’ll try to find a subcontractor” to “It’ll be a couple of months…” to no call back at all.Performance Roofing does it all and at a fair price.
If you are looking for quality and professionalism…use Performance Roofing! Jordan and her team made the process of installing a completely new roof on our home stress free! Updates and drone pictures were sent to us during the entire process and the final product is AMAZING!!!! They truly have set the bar high for any contractors that come after them!!!!
We had hail storm damage from earlier in the year. Found the company on the good contractors list and we had such a great experience! Our claim covered the roof, gutters, fence and some drywall repair. The contractor Mathew listened to our concerns and made great recommendations. Also, he provided excellent communication and coordination throughout the process. Each crew was professional, timely and did outstanding work. Any questions or concerns were quickly addressed. I highly recommend this business for any home needs!
Working with Jordan was a real pleasure. Initially I went with a different contractor who didn’t fix the problem. When I called Jorden back there were no sour grapes, just happy to work with me. She set up the repairs within a week. The repair team showed up on time, we’re very personable, and then once they finish they water tested their repair to make sure nothing was missed. Would definitely recommend Performance Roofing!
We love working with Performance roofing, Mark is amazing person to work with. He didn’t just do the work but he gave us a detailed explanation on how the insurance deductions work and how we can avoid mistakes. We picked the black roof based on his suggestion which made the house look entirely brand new. Window screens and gutters look incredible too. Thank you to Mark and his team of men for doing an amazing work.
We worked with Mark Munden at Performance Roofing and he went the extra mile for us. We had a lot of questions and he was always willing to get the answers for us. The roof is top quality and looks great. We would use them again and highly recommend them.
Performance Roofing and Painting is awesome! They really care about customer service and it shows 100% in the experience I had with them. They went above and beyond to make the entire experience easy. I had the privilege of working with Mat Dutton, who was absolutely awesome! Mat was very responsive, always showed up on time, and was able to answer all questions. He also assisted me in the claim process and even showed up when the adjustor came for the estimate to make sure everything was accounted for. The crew all showed up when they said they would and did high quality work. I would highly recommend giving them a call for and roofing, painting, or any other home repair need!
I'm President of the Unitarian Universalist Church of Oak Cliff and Andy's crew fixed issues on our roof for the amount we were provided by insurance. He went above and beyond to work with us and the quality of the job was outstanding! I highly recommend this business and would definitely call if we need them in the future. Thanks so very much!
Had an amazing experience with Performance Roofing Rachel helped my family from beginning to end with our roof repair and installation. They did amazing and fast work and Rachel always responded so quick to any messages and always kept us up to date on everything being done. She also helped so much with everything going through our insurance the process was seamless and I really didn't have to do anything. 10/10 would use them again!
Andy handled all details of a difficult situation with our church insurance company. He kept us constantly updated, even taking time to attend a ZOOM meeting with our board to answer questions. He explained what needed to be done and why, and explained the cost increases from the original estimate.The crew started on time and was very careful to clean up after themselves. They took time to explain what they found when the old roof came off and what they needed to do extra. Very professional and friendly.Overall FIVE STAR service in every regard.
Our Representative Jordan Powers was very knowledgeable regarding our exterior painting needs/paint products and scheduling timelines. She was on time and professional, making sure all of our questions were answered. Quote and workmanship of the staff met our expectations. Definitely would recommend this company for both roofing and painting needs!
Jordan and Rachel are an amazing team! We initially started with a gutter quote, then had hail damage. They offered to inspect the roof again and we were able to file a claim. As it turns out, Performance Roofing has preferred vendor status with Farmer's (our insurance company). They made recommendations for roofing materials, upgrading gutters to 6" with 4X3 downspouts and they painted the exterior trim and siding. Amazing results. Looks like a different house. The QC process is excellent and they personally came back to inspect. Paint touch ups were done without asking. Performance Roofing (and Painting) have earned a loyal customer. We went with Armstrong's Pinnacle Pristine (black), dark brown gutters and Sherwin Williams exterior super paint, color = Sealskin. It toned down the red brick and really pulled out the dark notes in the brick. We have received many compliments and look forward to working with them during our annual roof inspections.
Jordan Powers was the sales representative/ project manager. She was extremely thorough in her explanation of what needed to be done and why. She also explained exactly what products they like to use and why and when I researched the products online independently they were all noted to be very good quality. She kept us informed throughout repairs and did a final walk through with us when they were done to make sure everything was done correctly. She also did before and after photos as well. Would definitely use them again.
We chose Performance roofing to install gutters on our home. It was a such a pleasure working with Jordan on the gutters that we called and had her install a new roof when we had wind damage. She was so sweet and on top of everything! She made sure we were satisfied every step of the way. It was a painless experience because she handled everything so professionally.
I came across this company via Facebook page that someone referred them. Daniel was super Awesome and most importantly very honest. I had a previous company (knocking on door sales people) that told me my whole roof need to be replaced. It was not the case with Daniel and I really admire his honesty which is hard to find these days. He showed up on time and got the job done in no time. They did a phenomenal job. This will always be my roofing company if I need anything in the future for any home improvement projects or roof replacement.Very impressed with his service and I will definitely recommend them to all my family and friends.
Brendon was very helpful. He came to my house on time. He performed the inspection work in a professional manner. It was very pleasant experience. The other time I messaged Brendon seeking for some urgent assistance. Again he managed to provide what I needed and the rooftop prevention work was well done.
We had a great experience working with Performance Roofing. Jordan provided a detailed overview of the possible roof options during the initial consultation! She was very personable, organized and was able to answer any and all our questions!Will definitely continue to recommend!
Great company! Jordan is on point with her knowledge and professionalism I expect when hiring a roofing company. I highly recommend Performance and Jordan. I have been in real estate for 20 years and i will be adding them to my vendor directory. They did a phenomenal job on my personal roof and I will be contacting them in the future for any home improvement projects or roof replacement.
Mark Munden did an excellent job guiding my husband and I through the process of getting our roof and gutters replaced from this past storm. We had a ton of people come to our home after the storm hit and Mark Munden stood out from the entire crowd. He is professional and personable. We love how he handle everything and got the installation for both the roof and gutters done in a timely manner. We are BEYOND HAPPY how everything turned out and highly recommend Mark with Performance Roofing.
I had a great experience with performance roofing! Jordan Powers was who helped us, and she was very friendly and got the job done quickly! Great customer service all around as well as a very efficient job overall.
Rachael Batscha- Stanley and her team were absolutely amazing during the whole process. I thought that it was going to be a stressful process and to my surprise it was the total opposite. She took care of everything. The team was punctual and extremely professional! I highly recommend Rachael and Performance Roofing!
How do you decide what roofing company to use when there are so many? Go with a referral. A friend recommended Rachel and Jordan and he was spot on. In fact they exceeded my expectations. Transparent,on-time, professional, easy to work with, answered me almost immediately when I texted or called and inspected on what was expected during the work and at cleanup timeI highly recommend Rachel and Jordan.
We had a very great experience with Performance Roofing! They came in and did exactly what they said they would. Our salesperson- Rachael Batscha Stanley gave us expectations that she and her company delivered! They came in and got the job done and kept my yard clean! Very impressed and have already recommended to all my neighbors and friends
Called Rachael do to the fact i sold my house needed a roof and gutters do to inspection report, only had five days to complete!! She showed two days later and was there the whole time the guys where working on the roof! Got the job all done in time for closing. I would highly recommend her for all your roofing needs!!!
Could not be more impressed with Performance Roofing and Rachael and Jordan!! They’re both incredibly knowledgeable, kind, patient and really strive to ensure every job is finished no less than perfect. They will walk you through everything and seriously make this the easiest process for you. Individually or as a team, these are your girls for the job!
Racheal was great to work with. After initial contact, she was over with hours to help tarp the roof to prevent further damage. She explained the process of having our roof replaced and how to get things started with our insurance company. The crew did an excellent job with replacing our roof and cleanup afterwards. I would definitely use them in the future and recommend them to anyone I know.
I had major damage after the winter storm in 2021 that caused an interior leak. Rachael came out immediately and tarped the roof to prevent more damage plus started the insurance process that day! She walked me through every step and was on-site during all of the work to make sure I was happy and answer my questions. After the roof work they repaired the interior sheet rock and painted. It’s been almost a year and I’ve had zero problems and many compliments on my beautiful new roof! I would suggest Rachael and Performance Roofing to everyone!!
Although this was a fairly small project (installed gutter guards), they treated it like a big job. The crew was professional and didn't leave a mess behind. Jordan is fabulous! I definitely will call them again.
Ryan and staff at Performance Roofing repaired/re-sealed and repainted exterior chimney. Great work. As with all construction companies, we worked through some delays but stayed on track. Performance Roofing delivered a great product.
Performance Roofing did an excellent job on our roof installation. Their account manager Ryan Rettke is the consummate professional in explaining the process, the choices of roofing materials, the steps involved in the installation, and in doing a post-installation quality check of the workmanship. He was very responsive in addressing all our questions. The price was competitive and the materials were top quality. I would hire them again, and highly recommend them when you need a new roof.
Worked with Jordan from Performance Roofing. The whole process was pretty seamless. If I run into anything down the line; I feel pretty comfortable reaching out to them. The work was on point and I would recommend them.
Very pleasant experience from survey/estimate to completion/walkthrough. Very pleased with the communication and workmanship.The advice and flexibility Jordan Powers provided was excellent. I will recommend to others.
Andy Rettke was awesome! He was prompt and knowledgeable. He reassured me every step of the way, quoted a fair price, and personally came to check on job progress. His crew was very sweet. They were super efficient and cleaned up the jobsite afterwards. I'd use them again in a heatbeat.
Andy and the Performance team were great from start to finish. Very professional and gave us all the answers we needed after our roof was pummeled by hail. Everything was completed timely and looks great. I would highly recommend the company, they were very easy to deal with!
I cannot begin to state how thankful I am for Performance Roofing, specifically Ryan and Jaime.We bought our very first house in September 2020 and with the first rain after we closed we found out that the patio roof was gushing under every seam of the patio, pooling lots of water on the roof, and the weight of the addition was crushing the original existing roof. Apparently a previous owner cut some major corners and we were stuck with it as inexperienced homebuyers.We had no less than 20 roofing companies out to take a look. About 80% of the companies that came out said they couldn’t handle the job or didn’t want to. The others ghosted me. Ryan came along in this process and for the first time someone *ACTUALLY CARED*.Ryan has been there every step of the way and I am so beyond happy with the new patio Jaime and his crew have built. Every single crew member has been super nice and friendly and always smiled at me. They even smiled and interacted with my 1 and 3 year old boys who were fascinated watching them through the window.I can honestly say that they have my repeat business for life with just how they helped me and my family when we were at a loss.
We have never had a more thorough service. Ryan saw things long before we did. He gave us information and options. We don’t give 5 stars often, but we would have given more “stars” if available. We plan to have more work done later, and we will definitely contact Ryan, Performance. Thank you Ryan for all your help!!
Very professional and helpful! They were always on time, quality driven and very responsive. Each employee I worked with was polite and respectful! I have referred many family members, friends, and business owners to Performance Roofing and would definitely use them again! Happy with my service and my results! Highly recommend!
I seldom write reviews, but the service I received from Brendan, Brett, Kaitlyn and the Austin Performance Roofing crew was top-notch from my first contact through the replacement of our new roof followed by the replacement of our gutters. Every communication, mostly by text or email, was answered promptly by Brenan or Kaitlyn. The crews were courteous and respectful, worked on the promised schedules and completed the roof in 1.5 days and the gutters in 2-3 hours. They did a great job on the cleanup, and Brendan continued to cleanup during our final walkthroughs. We are thrilled with the new roof and gutters and have had multiple complements on the roof from several of our neighbors. If you want someone who is responsive, timely, courteous and communicative at a great price, Performance Roofing can certainly meet your needs!
I am very pleased with the service that was provided. Andy did an excellent job from beginning to end. He came out and inspected the roof and got the paper work into the insurance company. Got the work started quickly. My roof and gutters look great. He is also very professional and very polite. I would recommend this company.
Excellent company and light years better than the last roofing company I used. I have a huge roof andThey worked very well with my insurance company and made sure I got the maximum benefits. Ryan Rettke was my contact person and he was awesome. The roofing crew was very professional and very conscientious. Great job!
Excellent service and fast response time! Daniel immediately set someone up to come check out my roof when I had concerns about possible damage to it. Tristen arrived promptly, was so polite and immediately addressed my concerns!He fixed the area of concern and even helped me with something else! I will definitely use them in the future!
I had a great experience with Performance Roofing when they worked on my office roof! They were very professional, and they took pride in providing superior, quality work! I would highly recommend using them if you are in need of any roof work!
I have used many contractors for various services in my time but have never received better on time quality service than Performance Roofing! They have done everything from estimate to completed work when they said it would be done. Andy answered all of my questions thoroughly, followed up with all details and delivered above and beyond my expectations. My new roof and gutters look fabulous! I highly recommend Performance Roofing, McKinney TX!!!
Andrew was my sales person he was professional and I never felt pressure to buy. I had a problem that wasn’t due to the company but they came out immediately and solved my issue . The install crew we Prompt professional and on time.I highly recommend this company!
Performance Roofing was very responsive to all of our roofing needs. They are professional, timely and always accessible if we had questions. Performance Roofing was very knowledgeable in the insurance process and walked us through every step of the way. They produce quality work and provide excellent customer service. I highly recommend Performance Roofing.
I really don't leave reviews but the service I received from Performance compelled me to leave a note online. My insurance company denied my roof claim so I called Performance for an estimate. Brendan's estimate detailed exactly what type of materials would be used and he did a fantastic job explaining the roof replacement process to me. Brendan was at my home while the roof was being replaced to ensure his crew was installing the material properly and also cleaning up throughout the day. I've had 2 roofs replaced on my home before and haven't ever experienced service like this from a roofing company. They've got my business for life.
I called into the Performance office (called 2 other companies as well) after seeing their reviews and requested that they inspect my roof. Brendan came to my home that same day and advised me that I needed to file a claim with my insurance company after showing me photos of the damage on my roof. He walked on the roof with the insurance adjuster when they came and made sure my insurance covered the replacement. My roof was installed two months ago and no leak. After the great experience I had I will definitely use them again if needed. Thank you for the awesome job Performance/Brendan.
Ryan and his team were great to work with! The communication was easy and he addressed all concerns perfectly. The quality of the work was excellent and Ryan went above and beyond to make sure it was done right. He truly cares for his customers. I would highly recommend Ryan and Performance Roofing for any roofing job!
We contacted Performance Roofing as our 4th contact ( 2 of the other companies did not reply and the rep for the other company was very unprofessional). When Ryan showed up at my door I felt very good about using Performance Roofing. Ryan was on time and very sincere. He was very thorough in his explanation of the condition of my roof. I felt confident he was being honest. Performance Roofing will now be my first call if I have any kind of roofing needs! Thank you Ryan and Performance Roofing.
Andy and Daniel from Performance roofing analyzed the damage to our roof during a recent hail storm here in Grand Prairie, then met with our insurance adjuster to walk the property. They worked seamlessly with the insurance company and coordinated all aspects of repair with high quality materials/workmanship, i.e., roofing, gutters, and window screens. Very professional, prompt, efficient, and stress free! v/r Robert and Theresa Johnson
Recently, I looked for a company to do my gutters on my home. Within a few minutes of inquiring about having this done, I was contacted by Performance Roofing. The representative I worked with was anxious and professional in seeking my business. I elected to have him come out and give me an estimate. He showed up on the date and time he proposed and in short period time I was given the estimate. I agreed to go with the estimate and he set up the install date. The one thing that stood out was when the installer showed up on the scheduled date, he felt he did not possess all of the material necessary to complete the work. After looking over the project he recommended he return a couple of days later with all he needed to complete the job. What in impressed me was the fact that rather than do part of the work and then have to return was not the right way to do this. Especially considering the matching of the gutter color to the house color was important. So, doing it right all at once and with the same color on all the materials needed was quality thinking through and through. And the final result reflects that totally. If this is how their team members do business then they are well worth looking at for your needs. I am glad I did.
The Performance Roofing team is the best there is! Trustworthy, reliable, and quick! They provide the royal treatment for their clients and we were more then pleased with the repairs that handled for us! 2 thumbs up!
I didn’t realize finding a reliable roofer would be so difficult. The first three quickly came out to check out my roof, but then I couldn’t get any of them back on the phone. So, I checked the Good Contractor’s List and found Performance Roofing. They were professional from the start, answering all questions and shockingly, responding right away to all calls and text messages. They made many promises and kept every one of them. They even put me in contact with a bank that offered financing just for roofs, at very competitive rates. Thanks Daniel!When I saw how beautiful my new roof and gutters turned out, I realized my shutters and trim were looking worn. Their painting division was able to take care of this quickly, reasonably and did a top-quality job. Again, the work was done exactly as they had promised. Thanks Will!I told several of my neighbors, but wanted to let a broader audience hear my praises of Performance!